Refund & Return Policy – Clochi.com

Last Updated: [14/11/2025]

Thank you for shopping at Clochi.com!
We want you to love every purchase. If something isn’t right, we’re here to help.
Please read our Refund & Return Policy carefully.

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Return Policy :

We do not accept returns once the product has been delivered.
Returned products are not eligible for refund.

Replacement Policy :

If a wrong size, wrong product, or damaged product is sent from our side, we will provide a 100% free replacement.

For wrong or damaged products, the customer must share a clear unboxing video (from opening the package).
Without an unboxing video, no replacement will be provided.

Refund Policy :

We do not offer refunds under any circumstances.
Eligible issues will be resolved only through replacement, not refund